Tekas Footcare Privacy Policy
Effective Date: January 1, 2024
This Privacy Policy describes how Tekas Footcare (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website and services (collectively, the “Services”).
Information We Collect:
- Personal Information: This includes information that identifies you personally, such as your name, email address, phone number, address, payment information, and foot measurements.
- Device Information: This includes information automatically collected about your device, such as your IP address, browser type, operating system, and browsing activity on our website.
- Foot Scan and Impression Data: This includes detailed information about your feet, including pressure points, arch height, and other anatomical features, collected through our foot scan and impression box technologies.
How We Use Your Information:
- Providing Services: We use your personal information to fulfil your orders, create custom insoles and footwear, schedule home visits, deliver products, and provide customer support.
- Improving Services: We use your device information and foot scan data to analyze trends, improve our website and services, and develop new products.
- Marketing and Communications: We may use your email address to send you information about our products and services, with your consent. You can opt out of these communications at any time.
- Legal Compliance: We may disclose your information if required by law or to protect our rights and safety.
Sharing Your Information:
We may share your personal information with third-party service providers who help us operate our business and the Services, such as payment processors, shipping companies, and marketing partners. These third-party providers are bound by confidentiality agreements and are only authorized to use your information as instructed by us.
Your Choices:
You have the right to access, update, or delete your personal information. You can also opt out of marketing communications, manage your cookie preferences, and withdraw your consent for data collection at any time. To exercise these rights, please contact us at info@tekasfootcare.com
Data Security:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Children’s Privacy:
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Changes to this Policy:
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you of any material changes through email.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at [your email address].
Tekas Footcare Terms & Conditions
Effective Date: January 1, 2024
These Terms & Conditions (“Terms”) govern your use of the Tekas Footcare website and services. By accessing or using the Services, you agree to be bound by these Terms.
Use of the Services:
You must be at least 18 years old to use the Services. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to use the Services only for lawful purposes.
Intellectual Property:
The Services and all content contained therein, including trademarks, copyrights, and trade secrets, are protected by intellectual property laws. You may not use any of our intellectual property without our express written permission.
Payments and Shipping:
You are responsible for all payments made through the Services. We accept the following payment methods: [list payment methods]. Shipping costs will be displayed at checkout. You are responsible for any applicable taxes and duties.
Returns and Refunds:
You may return custom insoles and footwear within 25 days of purchase for a full refund or exchange. To return an item, please contact us at info@tekasfootcare.com for instructions. Please note that we cannot accept returns on used or damaged items.
Shoe Pickup Service:
Our shoe pickup service is available in select areas. You may schedule a pickup through our website. We are not responsible for any loss or damage to shoes during pickup or delivery.
Disclaimer:
The Services are provided “as is” without warranty of any kind, express or implied. We do not guarantee the accuracy or completeness of any information provided on the Services.
Limitation of Liability:
We will not be liable for any damages arising out of your use of the Services. This includes but is not limited to, direct, indirect, incidental, consequential, and punitive damages.
Governing Law:
These Terms shall be governed by and construed in accordance with the laws of Government of India and under Nagpur city jurisdiction